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The Cost of Servicing a Luxury Watch at SHWR: What to Expect

Every mechanical watch is a marvel of craftsmanship, with intricate gears, springs, and components working in perfect sync. But even the finest timepieces require regular maintenance to stay accurate and reliable. Whether you own a Rolex, Patek Philippe, Omega, or Audemars Piguet, routine servicing is key to keeping your watch in top condition while preserving its value and performance.

At Steven Hale Watch Repair (SHWR), we specialise in servicing high-end watches with meticulous attention to detail. But how much does it cost to service a luxury watch? What factors influence the price? In this article, we break down everything you need to know about the cost of servicing a luxury watch at SHWR and what to expect from the process.

Why Luxury Watches Need Servicing

Unlike quartz watches, which rely on a battery, luxury mechanical watches have intricate movements powered by gears, springs, and jewels. These components experience wear over time and require periodic maintenance to ensure smooth operation.

A full watch service involves:

  • Disassembling the movement
  • Cleaning and re-lubricating each part
  • Replacing worn components
  • Testing for accuracy and water resistance
  • Polishing (if requested)

Skipping regular servicing can lead to decreased accuracy, internal damage, and costly repairs in the future.

How Often Should a Luxury Watch Be Serviced?

Most watch manufacturers recommend servicing a mechanical watch every 3 to 5 years, though this varies depending on the brand, usage, and environmental factors.

Signs that your watch may need servicing sooner include:

  • Losing or gaining time significantly
  • The second hand skipping or stuttering
  • A rattling or unusual noise inside the case
  • Difficulty winding the crown or setting the time
  • Water condensation under the crystal

If you notice any of these issues, it's best to have your watch checked by an expert to prevent further damage.

What Influences the Cost of Watch Servicing?

At SHWR, the cost of servicing a luxury watch depends on several factors:

1. The Brand and Model

The cost of servicing varies depending on the complexity of the watch movement.

  • A standard Rolex Oyster Perpetual or Omega Seamaster may cost less to service than a high-complication watch like a Patek Philippe Perpetual Calendar or Audemars Piguet Royal Oak Chronograph.
  • Some brands, such as Richard Mille and F.P. Journe, use highly specialised components and require specific expertise, increasing servicing costs.

2. The Type of Movement

Watches with simple automatic or manual-winding movements are generally less expensive to service compared to chronographs, tourbillons, or perpetual calendars.

  • Standard three-hand movement (hours, minutes, seconds) – Lower cost
  • Chronographs (stopwatch function) – Higher cost due to more components
  • Perpetual calendars or tourbillons – Premium pricing due to extreme complexity

3. The Condition of the Watch

If your watch has been regularly serviced and is in good condition, a standard service may be sufficient. However, watches that haven’t been maintained for years or have suffered water damage, rust, or broken parts will require additional work, increasing the cost.

4. Replacement Parts

Luxury watch brands use high-quality, proprietary components, and any replacements must meet exact factory specifications.

  • Some brands, such as Rolex, require original parts, which can add to the overall service cost.
  • Vintage watches may require custom-made or hard-to-source parts, making servicing more expensive.

5. Water Resistance Testing and Restoration

  • If your watch is meant to be water-resistant (e.g., Rolex Submariner, Omega Seamaster), gaskets and seals may need replacement to maintain its waterproofing.
  • If water damage is detected inside the movement, it could require extensive repairs, significantly increasing the cost.

6. Polishing and Case Refinishing

Some customers opt for a polishing service to restore the watch’s original shine. This is an optional but highly skilled process that adds to the final price.

Luxury Watch Servicing: what’s included

Servicing costs for different types of luxury watches at SHWR generally depend on the type of watch. Prices include:

  • Complete disassembly, cleaning, and lubrication
  • Regulation and accuracy adjustment
  • Replacement of worn internal components (if required)
  • Water resistance testing and gasket replacement (if applicable)
  • Final quality control checks

Additional costs:

  • Replacement parts (e.g., new mainspring, balance wheel) are charged separately.
  • Polishing and refinishing (optional) – Typically £100-£300, depending on the watch.
  • Dial restoration or hand replacement (if required) – Priced individually.

What to Expect When Servicing Your Watch at SHWR

SHWR follows a detailed servicing process to ensure your luxury watch is returned to you in perfect condition.

Step 1: Initial Assessment

  • Your watch is inspected by our certified technicians to determine its condition and any required repairs.
  • We provide a detailed estimate before any work begins.

Step 2: Complete Disassembly

  • The movement is carefully taken apart, with each component cleaned using ultrasonic technology.
  • Old lubricants and debris are removed to prevent wear and tear.

Step 3: Repairs and Replacements

  • Worn-out parts are replaced with genuine manufacturer-approved components.
  • The movement is reassembled and lubricated for optimal performance.

Step 4: Accuracy and Water Resistance Testing

  • The watch is tested on a timing machine to ensure it meets precision standards.
  • Water-resistant models undergo pressure testing to confirm their integrity.

Step 5: Optional Polishing

  • If requested, the case and bracelet are carefully polished and refinished.
  • Brushed and polished surfaces are restored to their original appearance.

Step 6: Final Quality Control

  • The watch is inspected for accuracy, durability, and overall performance.
  • Once approved, it is returned to you with a service guarantee.

Why Choose SHWR for Luxury Watch Servicing?

1. Factory-Level Expertise

Our team is trained to service high-end brands with the same precision as the manufacturers.

2. Use of Genuine Parts

We use only authentic parts to maintain the integrity of your watch.

3. Advanced Technology

From ultrasonic cleaning to pressure testing, we employ state-of-the-art equipment.

4. Transparent Pricing

We provide clear, upfront pricing so you know exactly what to expect.

5. Trusted Reputation

SHWR is a leading independent watch service centre in the UK, trusted by collectors and enthusiasts alike.

Final Thoughts

Luxury watches are an investment, and regular servicing is key to keeping them in perfect working order. While the cost of servicing varies based on brand, complexity, and condition, choosing a reputable service centre like SHWR ensures your timepiece receives the highest standard of care.

To get a quote or book a service, visit www.shwr.co.uk and let our experts take care of your treasured watch.

Contact us now on 0208 088 6439 or email us at enquiries@shwr.co.uk

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