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All you need to know about Steven Hale and the world of watches

Luxury watches, known for their intricate designs and precise movements, require meticulous care to maintain their beauty and functionality. One critical aspect of this care is ultrasonic cleaning. Used by professional watch servicing centres like Steven Hale Watch Restoration (SHWR), ultrasonic cleaning is a highly effective method for removing dirt, grime, and old lubricants from a watch’s delicate components without damaging them. Here, we explore the role of ultrasonic cleaning in watch servicing, how the process works, and why it’s an essential part of preserving luxury watches.

Why Ultrasonic Cleaning is Important in Watch Servicing

Over time, even the finest luxury watches accumulate dirt, dust, and oils that affect their performance. Movements can become sluggish, and parts may wear down faster due to friction from hardened lubricants. Traditional cleaning methods can struggle to reach the intricate components within a watch, but ultrasonic cleaning offers a solution, penetrating every corner and eliminating contaminants from even the smallest parts.

By employing ultrasonic cleaning, SHWR ensures that each component of the watch’s movement is completely clean, allowing it to function precisely as intended. This process not only helps in maintaining accuracy but also reduces wear, extending the watch’s lifespan and preserving its aesthetic appeal.

How Ultrasonic Cleaning Works

Ultrasonic cleaning uses high-frequency sound waves, typically in a range between 20 to 40 kHz, to create microscopic bubbles within a cleaning solution. These bubbles expand and collapse rapidly, creating a process known as cavitation. Cavitation generates small but powerful bursts of energy, dislodging grime, dirt, and old lubricants from the surface of even the smallest components without harming them.

The ultrasonic cleaning solution used at SHWR is tailored to gently clean watch components while maintaining their integrity. The combination of the cleaning solution and ultrasonic waves results in a highly effective process, with the tiny bubbles reaching areas that would otherwise be inaccessible. Each part of the movement, from the balance wheel to the gear train, is carefully cleaned to ensure it is free from contaminants.

The Ultrasonic Cleaning Process at SHWR

At Steven Hale Watch Restoration, ultrasonic cleaning is carried out as part of a comprehensive service process to ensure that each watch is meticulously maintained. Here’s a breakdown of how ultrasonic cleaning fits into SHWR’s luxury watch servicing:

  1. Disassembly: Each watch is carefully disassembled, with all components, including the case, crystal, bracelet, and movement, separated. Each component type requires a different cleaning approach, so this step is crucial for maintaining their integrity.
  1. Pre-Clean Inspection: The watchmaker inspects each component to identify areas of wear or damage, which will later undergo repair or replacement.
  1. Ultrasonic Cleaning of Components: The movement components are placed in an ultrasonic cleaning machine containing a specially formulated cleaning solution. The machine generates high-frequency waves that break down contaminants, removing old lubricants and grime from each piece.
  1. Separate Cleaning of the Case and Bracelet: The watch case and bracelet are also cleaned ultrasonically, though sometimes using a different cleaning solution to ensure their finish remains intact. This step restores the exterior shine and removes dirt from hard-to-reach crevices.
  1. Post-Clean Inspection: After ultrasonic cleaning, each component is thoroughly inspected. If further cleaning is needed, it is repeated until the parts are entirely clean and ready for reassembly.

The Benefits of Ultrasonic Cleaning for Watch Health

Ultrasonic cleaning offers significant benefits for maintaining a luxury watch’s longevity and performance:

  1. Enhanced Precision: Clean components function smoothly without friction, helping the watch to keep accurate time.
  1. Reduced Wear and Tear: Dirt and old oils can cause wear in the movement’s intricate components. Ultrasonic cleaning removes contaminants, reducing the risk of excessive wear and tear.
  1. Improved Aesthetic: This method removes surface grime from the case and bracelet, restoring the watch’s aesthetic appeal and giving it a polished, refined look.
  1. Prepares for Lubrication: Ultrasonic cleaning removes all residues, allowing fresh lubricants to be applied accurately to the movement. This ensures that each component functions optimally.

Why SHWR Chooses Ultrasonic Cleaning for Watch Servicing

At SHWR, ultrasonic cleaning is an integral part of the servicing process due to its effectiveness and safety for delicate watch components. Unlike manual cleaning methods that may damage small parts, ultrasonic cleaning is non-invasive and reaches every crevice, ensuring no residue is left behind. This process is especially important for complex luxury watch movements with many moving parts, as it keeps the intricate mechanisms free from obstructions and enhances their performance.

By choosing SHWR for watch servicing, you can rest assured that your timepiece is being cleaned using the latest ultrasonic technology, restoring it to pristine condition without risk of damage.

Regular Ultrasonic Cleaning: How Often is it Necessary?

While the exact frequency for ultrasonic cleaning depends on the brand and type of watch, luxury watches generally benefit from servicing every 3 to 5 years. During this time, the oils in the movement degrade, and dirt accumulation can affect performance. By scheduling regular servicing with SHWR, you ensure that your watch undergoes ultrasonic cleaning as part of its maintenance, keeping it in top condition for years to come.

Conclusion

Ultrasonic cleaning plays an essential role in luxury watch servicing, preserving the precision, functionality, and appearance of timepieces like Omega, Rolex, and Patek Philippe. At Steven Hale Watch Restoration, ultrasonic cleaning is an integral part of a meticulous service process, ensuring that each watch receives the highest standard of care. With ultrasonic cleaning, you can protect your watch from unnecessary wear, maintain its beauty, and enjoy its precise timekeeping for years.

By trusting SHWR with your luxury watch, you are investing in expertise, advanced technology, and a commitment to excellence that ensures your timepiece remains a treasured possession. If it’s been more than a few years since your last service, contact SHWR to schedule a professional cleaning and inspection and experience the difference ultrasonic cleaning can make.

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What our customers had to say

"One of a kind"
"Excellent service on vintage watches that no one else can repair. Trained professionals, honest and knowledgeable. Thanks so much.
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Vintage Cartier – Dana G

What our customers had to say

"Outstanding"
"
I cannot rate Steven Hale highly enough. From my initial emails, right through to collecting my watch, they were extremely helpful and answered all of my many questions."

"I had my watch serviced and a significant part replaced. I had previously been told by others that the replacement part was no longer available which for a vintage and very sentimental watch was more than a little disappointing. Steven Hale very quickly informed me that this was not correct and they located the part. My watch looks absolutely incredible. It has been serviced before but never come back looking and feeling as good as it does this time. I will always use them from now on and have referred others to them as well."

Rolex datejust - katie r

What our customers had to say

"What a simple, satisfying and reassuring experience!"
"
A clear outline of the process to begin with, helpful communication along the way and an excellent outcome.The professional approach by the business was enhanced by the individual arrangements made for the transfer of my watch.In all, a really professional experience."

Rolex Oysterdate - Howard W

What our customers had to say

"Incredible restoration of my vintage watch - highly recommend!"
"
I picked up my 64 year old watch today from Steven Hale after Rolex themselves referred me. I've waited 6 months to be reunited with it (due to it being a vintage), and I am beyond chuffed! I have previously taken the watch to a specialist but was turned away due to its age. But for the first time in years, the experts at Steven Hale have made it work like new. I applaud the excellent team of knowledgeable staff both in the workshop, but also in the showroom, who explained all my options in meticulous detail. This watch has been passed down three generations and I'm so pleased to have it back in full working order. I couldn't recommend Steven Hale enough for anyone with a special vintage watch, unsure of the best place to get it restored."

Vintage Rolex - Oscar S

What our customers had to say

"For years I had been told by a succession of watch repairers that my watch was obsolete, irreparable or both. Finally I was recommended to Steven Hale. Five months later my watch is back on my wrist, as good as it ever was. I can't recommend Steven Hale highly enough."

Vintage Rolex Oyster - Nigel F

What our customers had to say

"Very happy with the communication and service received. Would recommend this company with confidence."

Dr Bakaya

What our customers had to say

"Just to confirm my Rolex has been delivered & looks absolutely spot on. I’d like to express my thanks to yourself & to all at SHWR for the excellent all round professional service - it’s been much appreciated. With your workload backlog I doubt that your Company needs any further recommendations or endorsements, but should you ever want one please don’t hesitate to contact me. With my thanks once again & my best regards."

MARTIN

What our customers had to say

"My great grand-father's Breguet was given to me by my father for my 21st birthday. 30 years later, post restoration by SHWR, it is in far better shape than I have ever seen it. SHWR's craftsmanship is immaculate. The firm is polite, professional and honest. Outstanding - I cannot recall another occasion when I have been so favourably impressed."

edward

What our customers had to say

"I have just had my 1934 Rolex Oyster repaired. From start to finish I had full confidence in every one I had contact with at Steven Hale. They have been very efficient in identifying the problems at the initial examination and dealing with them as promised. There were no nasty surprises and unexpected complications along the way. Because of the age of my watch, spares are not available, and new parts have had to be made - all very expertly done. They even polished the gold case and my 86yr old watch now looks as good as new. You can certainly trust these people with your precious timepieces."

venessa

What our customers had to say

"I had bought a 1970s Pepsi GMT at auction and it needed some work. The lume on the hands was breaking up. Rolex UK wanted some hilarious price and threatened to replace the hands with new ones if their work failed - all at my expense of course. Steven Hale and co managed to repair the hands and maintain the original patina of the 40 plus year old watch which was of course crucial! Highly recommended."

Johan

What our customers had to say

"These are watch lovers and it shows. Their meticulous craftsmanship and expertise make them unique in London and I suspect that only in Switzerland may their equivalents be found. The experience of Steven Hale Watch Restoration begins with the talented and charming individuals who are client facing in South Molton Street and who instil a confidence that is consequently fully fulfilled. This firm represents unequalled talent in its field as well as exceptional client service. I have seldom recommended anyone with greater conviction."

FRANK