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The Importance of Regular Luxury Watch Servicing

Owning a luxury watch is about more than just telling the time – it’s an investment in craftsmanship, precision and legacy. Whether you own a Rolex,Omega, Breitling, or Patek Philippe, these timepieces represent a blend of art and engineering. But like any finely crafted machine, they require regular care and maintenance to function at their best. Without proper servicing, even the most luxurious watches can lose accuracy and value over time.


In this article, we’ll discuss why regular luxury watch servicing is essential, what it entails, and how it ensures your timepiece remains in perfect working order for years to come.

 

The Importance of Regular Luxury Watch Servicing

Why Does Your Luxury Watch Need Regular Servicing?

Luxury watches are composed of hundreds of tiny, precisely calibrated parts that work together to ensure accurate timekeeping. Over time, natural wear and tear occur due to movement, environmental exposure and daily use. This can lead to lubrication drying out, dust accumulation, and the breakdown of seals. Without regular servicing, these issues can result in the watch losing its accuracy and potentially more serious damage to the movement.

Key Reasons for Regular Servicing:

1. Maintaining Precision

One of the defining characteristics of a luxury watch is its accuracy. However, even the finest movements can lose precision over time as parts wear down or lubricants dry out. Regular servicing ensures that your watch is cleaned, lubricated, and recalibrated, so it maintains the same level of accuracy as when it was first purchased.

2.  Preventing Wear and Tear

The mechanical movement inside a luxury watch is a delicate balance of many components. Over time, friction between moving parts can lead to wear. By servicing your watch regularly, you prevent excessive wear, reducing the need for costly repairs or replacements in the future.

3. Protecting Water Resistance

Many luxury watches are designed to be water-resistant, but the seals that protect the watch from water and moisture degrade over time. Regular servicing includes replacing these gaskets to maintain the watch’s water resistance and prevent moisture from entering the case, which can lead to serious damage.

4. Preserving the Watch’s Aesthetic

Luxury watches are also admired for their aesthetic appeal, but over time, scratches and dirt can dull the appearance of your watch. A professional service includes cleaning, polishing, and sometimes refinishing the case and bracelet, restoring the watch to its original beauty.

5. Ensuring Longevity

A luxury watch is built to last, often becoming an heirloom that is passed down through generations. Regular servicing ensures the watch stays in optimal condition for decades, maintaining its performance, reliability, and appearance.

 

What Does a Luxury Watch Service Involve?

Servicing a luxury watch is a complex and meticulous process that should only be handled by professional watchmakers with specialised tools and expertise. When you take your watch to a trusted service centre like StevenHale Watch Repair (SHWR), you can expect the following steps in the service process:

1. Inspection and Diagnosis

The first step is a thorough examination of the watch to identify any visible damage or issues. The watchmaker will check for scratches, dents, wear on the bracelet or strap, and assess the movement’s accuracy. If the watch is supposed to be water-resistant, a pressure test will also be conducted.

2. Disassembly

Once the initial inspection is complete, the watch is carefully disassembled. This process involves removing the case back, dial, hands, and other external parts to access the internal movement. The movement, which consists of hundreds of tiny components, is then dismantled.

3. Ultrasonic Cleaning

After disassembly, the watch parts are cleaned using an ultrasonic cleaner. This removes all the accumulated dirt, old lubricants, and dust that may have found its way into the movement. Ultrasonic cleaning ensures that every part is spotless before being reassembled.

4. Replacement of Worn Components

During the cleaning process, the watch maker will inspect all parts for signs of wear. Any components that are worn out or damaged are replaced with genuine parts from the manufacturer, ensuring the watch functions as it should.

5. Reassembly and Lubrication

The movement is then carefully reassembled with new lubricants applied to minimise friction between the moving parts. This is a crucial step for maintaining the longevity and precision of the watch’s movement.

6. Timing and Calibration

Once the movement is reassembled, it is tested for accuracy using specialised timing machines. The watchmaker will adjust the movement to ensure it meets the manufacturer’s specifications for accuracy. This may involve regulating the balance wheel or adjusting the escapement.

7. Water Resistance Testing

If your watch is designed to be water-resistant, the seals are replaced, and the watch is tested to ensure it meets its original water resistance rating. This involves subjecting the watch to pressure to confirm that it remains sealed against water ingress.

8. Final Inspection and Polishing

Before the watch is returned to you, it undergoes a final inspection. The case, bracelet, and crystal may be polished to restore the watch’s aesthetic appeal, ensuring it looks as good as new.

 

How Often Should You Service Your Luxury Watch?

Most luxury watch manufacturers recommend servicing your watch every 3to 5 years, but the exact frequency can depend on how often you wear it, the conditions it’s exposed to, and the specific brand and model. If your watch is regularly exposed to extreme conditions, such as water, dirt, or impact, you may need to service it more frequently.

Factors That Affect Service Frequency:

  • Daily Wear: Watches worn daily may experience more wear and tear and need more frequent servicing.
  • Exposure to Water: If you own a dive watch or a water-resistant timepiece, regular servicing is crucial to ensure the gaskets remain intact.
  • Environment: Watches exposed to extreme temperatures, dust, or moisture can suffer more rapid degradation and require servicing sooner.

Preserving the Value of Your Luxury Watch

Regular servicing is not just about keeping your watch functional; it also plays a crucial role in preserving its value. Many luxury watches, especially those from iconic brands like Rolex, Patek Philippe, and Audemars Piguet, can appreciate in value over time. However, this value is closely tied to the condition of the watch and its service history.


A well-maintained luxury watch with a documented service history from a reputable service centre, like Steven Hale Watch Repair (SHWR) will hold or even increase its value. This is particularly important if you plan to sell or pass down the watch in the future.

 

Choosing a Trusted Service Centre

When it comes to luxury watches, regular servicing should only be carried out by qualified professionals. A reputable service centre, such as StevenHale Watch Repair, has the expertise, tools, and genuine manufacturer parts to ensure that your timepiece is serviced to the highest standard. AttemptingDIY repairs or going to an unqualified technician can lead to further damage and potentially diminish the value of your watch.

At SHWR, you can be confident that your luxury watch will receive expert care. With years of experience in servicing some of the world’s most prestigious watch brands, SHWR is dedicated to preserving the precision, beauty, and performance of your timepiece.

 

Conclusion

Regular luxury watch servicing is essential for maintaining the performance, longevity, and value of your timepiece. Whether you wear your watch daily or keep it for special occasions, routine maintenance ensures that it continues to function accurately and looks its best. By entrusting your watch to a professional service centre like Steven Hale Watch Repair, you protect your investment and ensure that your watch remains a cherished item for years to come.


Don’t wait until your watch shows signs of damage – regular servicing is the key to keeping your luxury timepiece in pristine condition.

Contact us now on 0208 088 6439 or email us at enquiries@shwr.co.uk

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"

Vintage Cartier – Dana G

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I cannot rate Steven Hale highly enough. From my initial emails, right through to collecting my watch, they were extremely helpful and answered all of my many questions."

"I had my watch serviced and a significant part replaced. I had previously been told by others that the replacement part was no longer available which for a vintage and very sentimental watch was more than a little disappointing. Steven Hale very quickly informed me that this was not correct and they located the part. My watch looks absolutely incredible. It has been serviced before but never come back looking and feeling as good as it does this time. I will always use them from now on and have referred others to them as well."

Rolex datejust - katie r

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A clear outline of the process to begin with, helpful communication along the way and an excellent outcome.The professional approach by the business was enhanced by the individual arrangements made for the transfer of my watch.In all, a really professional experience."

Rolex Oysterdate - Howard W

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"Incredible restoration of my vintage watch - highly recommend!"
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I picked up my 64 year old watch today from Steven Hale after Rolex themselves referred me. I've waited 6 months to be reunited with it (due to it being a vintage), and I am beyond chuffed! I have previously taken the watch to a specialist but was turned away due to its age. But for the first time in years, the experts at Steven Hale have made it work like new. I applaud the excellent team of knowledgeable staff both in the workshop, but also in the showroom, who explained all my options in meticulous detail. This watch has been passed down three generations and I'm so pleased to have it back in full working order. I couldn't recommend Steven Hale enough for anyone with a special vintage watch, unsure of the best place to get it restored."

Vintage Rolex - Oscar S

What our customers had to say

"For years I had been told by a succession of watch repairers that my watch was obsolete, irreparable or both. Finally I was recommended to Steven Hale. Five months later my watch is back on my wrist, as good as it ever was. I can't recommend Steven Hale highly enough."

Vintage Rolex Oyster - Nigel F

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"Very happy with the communication and service received. Would recommend this company with confidence."

Dr Bakaya

What our customers had to say

"Just to confirm my Rolex has been delivered & looks absolutely spot on. I’d like to express my thanks to yourself & to all at SHWR for the excellent all round professional service - it’s been much appreciated. With your workload backlog I doubt that your Company needs any further recommendations or endorsements, but should you ever want one please don’t hesitate to contact me. With my thanks once again & my best regards."

MARTIN

What our customers had to say

"My great grand-father's Breguet was given to me by my father for my 21st birthday. 30 years later, post restoration by SHWR, it is in far better shape than I have ever seen it. SHWR's craftsmanship is immaculate. The firm is polite, professional and honest. Outstanding - I cannot recall another occasion when I have been so favourably impressed."

edward

What our customers had to say

"I have just had my 1934 Rolex Oyster repaired. From start to finish I had full confidence in every one I had contact with at Steven Hale. They have been very efficient in identifying the problems at the initial examination and dealing with them as promised. There were no nasty surprises and unexpected complications along the way. Because of the age of my watch, spares are not available, and new parts have had to be made - all very expertly done. They even polished the gold case and my 86yr old watch now looks as good as new. You can certainly trust these people with your precious timepieces."

venessa

What our customers had to say

"I had bought a 1970s Pepsi GMT at auction and it needed some work. The lume on the hands was breaking up. Rolex UK wanted some hilarious price and threatened to replace the hands with new ones if their work failed - all at my expense of course. Steven Hale and co managed to repair the hands and maintain the original patina of the 40 plus year old watch which was of course crucial! Highly recommended."

Johan

What our customers had to say

"These are watch lovers and it shows. Their meticulous craftsmanship and expertise make them unique in London and I suspect that only in Switzerland may their equivalents be found. The experience of Steven Hale Watch Restoration begins with the talented and charming individuals who are client facing in South Molton Street and who instil a confidence that is consequently fully fulfilled. This firm represents unequalled talent in its field as well as exceptional client service. I have seldom recommended anyone with greater conviction."

FRANK